
State Farm® Insurance Agent Penny Pennell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deborah Motter
June 5, 2025
"This is the best experience I have ever had when purchasing insurance coverage. Lucy was amazing! She walked me through the process, explained everything exceptionally well, and was so friendly! I have finally found the best coverage at a rate that fits my budget. Thank you so much!"
"So glad we were able to help you! "
Patty Gray
May 21, 2025
"I was very pleased with the outcome of my visit. I have nothing but good to say about the staff in the office. Everyone is very friendly and professional. I have happily been with the office for 5 years and I feel all my insurance needs are well taken care of."
"Thank you for your review Patty!"
Caleb Steinmetz
May 21, 2025
"Very fast response time!"
"Thank you for your review Caleb! "
Ron Richnavsky
May 21, 2025
"Awesome Service and Tiffany and Penny are world class Insurance Agents Highly Recommend"
"Thank you for your review Ron! "
Theresa Howard
May 6, 2025
"State Farm was so nice got our claim rolling quick got us in a rental car same day."
"Glad you were happy with the process Theresa! "
Jeri Laser
March 28, 2025
"Very friendly and helpful, fast and great to work with."
"Thank you for the review Jeri…love the new car! "
Susan Mcelwee
March 25, 2025
"Awesome customer service"
"Thank you for your review Susan! "
Tyler Blair
March 21, 2025
"I wrecked my truck and it was totaled. They gave me a fair price for my truck and got me the money within a couple days of sending my title in. Super helpful with the whole unfortunate event."
"Glad we were able to help make the process easy Tyler! "
Stephanie L Seville
March 20, 2025
"Penny's staff is very kind and friendly. Also very thoughtful."
"Thank you for your kind words Stephanie! "
berni frees
March 17, 2025
"They go above and beyond. Always friendly and willing to help in any way they can"
"Thank you for your review Berni! "
Tim Showman
March 3, 2025
"Wonderful place, Tiffany was able to help me set up all the policies I needed to have everything covered. Highly recommend reaching out if your shopping for insurance."
"Thank you for your review Tim! "
Aleydis Morales
February 27, 2025
"Valeria was great! Made the process super fast and easy!"
"Thank you for your review Aleydis! "
James Turner
February 26, 2025
"I have know this team for a long time personally and have worked with them as my agent for a few years. They are always available and exceptional at assisting when life throw curve balls that require insurance!"
"Thank you for your kind words! "
Ben H
February 17, 2025
"I've been with Penny Pennell State Farm for close to 10 years now, and I have always had an amazing experience with them. Every agent I have spoken with here has been kind, helpful, and has provided excellent service. Thank you Penny Pennell State Farm for doing everything that you do!"
"Thank you for your kind works Ben! "
Dana Lyons
February 13, 2025
"Tiffany is super to work with!!"
"Thank you for your review Dana. "
joshua atwell
January 27, 2025
"State Farm took care of me super fast and gave me the best advice and options for my vehicle and situation. I’d recommend the branch in Willard Ohio to anyone. I really appreciate Val at State Farm make my experience buying a new vehicle easy and a positive experience. Thanks State Farm! 🤩"
"So glad we could help you Joshua! "
prettypegasus
January 27, 2025
"Customer service was amazing, very sweet!!"
"Thank you for your review! "
virginia holloway
January 24, 2025
"I love how helpful State Farm agents are. I have a wonderful experience every time I call them"
"Thank you for your review Virginia. We’re always glad to help! "
Manuel-DeLeon Gonzalez
January 22, 2025
"I can only say they were there for me if that isn't enough I was in Dire Straits and had nowhere else to turn and they were there for me"
"So glad we could help Manuel! "
Justin Schneider
January 8, 2025
"My Family has been using Penny's Office for well over 20 years. Wonderful lady and even better customer service!"
"Thank you for your kind words Justin. "
Larry Brabson Sr.
January 7, 2025
"The person I talked to was very helpful and friendly. She answered all my questions and made me feel welcome."
"Glad we could help you Larry! "
scott Granneman
December 23, 2024
"Professional easy service"
"Thank you for your review Scott! "
randall lewis
November 22, 2024
"The process went very smoothly. They kept me updated on what was going on and also referred me to a great dealership to get the work completed."
"Always happy to help Randall. "
Sandy Herevia
November 4, 2024
"The whole process was handled very quickly and professionally!"
"Thank you for your review Sandy. Glad you were satisfied! "
Craig Duncan
October 30, 2024
"Great experience with my insurance needs , above and beyond with making sure your happy and taking the time and effort to make sure your satisfied!"
"Thank you for your review Craig. Always glad to help! "