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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liz Sparks

March 8, 2024

5  out of  5 rating by Liz Sparks
"Tiffany made the whole experience stress free with options designed for my needs"
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Raymond Curtis

March 8, 2024

5  out of  5 rating by Raymond Curtis
"Eric went above and beyond to explain everything and to save my family time and money"
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Stephanie Martin

March 7, 2024

5  out of  5 rating by Stephanie Martin
"Tiffany was very polite, helpful and timely in all of our communication. This is by far the best experience I have ever had obtaining an insurance quote and getting our coverage set up. I highly recommend their services!"
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Gabriel Sanchez

March 6, 2024

5  out of  5 rating by Gabriel Sanchez
"Knowing some of the employees personally, it is unquestionable that these agents are looking out for your best interest! State Farm’s service is unparalleled and the best there is. Additionally, they have bilingual speakers so they can meet the needs and overcome the language barrier for different demographics seen in Willard and surrounding townships."
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Nichole Daniel

February 24, 2024

5  out of  5 rating by Nichole Daniel
"I’m always greeted with exceptional professionalism and timely responses no matter what my call is about. The entire team is friendly and trustworthy."
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favorit love

February 21, 2024

5  out of  5 rating by favorit love
"This is the best insurance company I've ever known of . They all are beyond good to me have been for years and I would never switch to no other place and I'm always referring everybody. Yall really are the best and I'm really blessed to be part of your group . Yall treat me like family . That's how good yall treat me .and I wanna thank each and every one of you guys. ❤️"
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Marrissa C

February 20, 2024

5  out of  5 rating by Marrissa C
"Luisaanny is great to work with! Very knowledgeable about products. She takes the time to throughly explain my options."
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Iron Trooper

February 20, 2024

5  out of  5 rating by Iron Trooper
"Fast at a good price. Very satisfied"
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Dawn Kenestrick

February 19, 2024

5  out of  5 rating by Dawn Kenestrick
"Fast, efficient service."
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Libby Diaz

February 16, 2024

5  out of  5 rating by Libby Diaz
"This office is always very clean and smelling very nice. You can breathe in kindness and peace when you walk in. The staff is incredibly amazing and always go above and beyond to assist. Always greeting people with a smile even in the middle of chaos. They prioritize their customers and their needs. They have bilingual staff members that are amazing and help relief some worries of people in our community. Best office and staff!"
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Milandy Martinez

February 15, 2024

5  out of  5 rating by Milandy Martinez
"Such a pleasure working with the Willard State Farm staff! Always going above and beyond, very kind, and attentive to their clients!!"
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Irene Tang

February 15, 2024

5  out of  5 rating by Irene Tang
"Everyone here is always so kind, attentive, and supportive with whatever I need help with. Dealing with insurance can be so frustrating but when I speak with the agents here they’re so understanding and makes me feel like I have someone in my corner. Thank you!"
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Joe Shetler

February 15, 2024

5  out of  5 rating by Joe Shetler
"They cut my monthly by 60% Definitely recommend"
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Jose Esparza

February 14, 2024

5  out of  5 rating by Jose Esparza
"I am truly satisfied with Penny Pennell and her team! They are kind, patient, and extremely helpful to get you the coverage that you truly need. My family has been with Penny’s office for over 10 years and have remained with her agency even after we moved out of the area several years ago. I would highly recommend her office if you’re looking for a trustworthy agent!"
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Heather Arangelovich

February 13, 2024

5  out of  5 rating by Heather Arangelovich
"They’ve been great to work with regardless of who’ve I’ve spoken to. They all are able to identify why I’m calling and help me without a run around to talk to someone else. They’ve saved me over $100 on my monthly car insurance bill and made the transition smooth and seamless. So far I’m loving my State Farm neighbor!!"
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Lexi Dye

February 13, 2024

5  out of  5 rating by Lexi Dye
"they handle all my needs perfectly!"
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Chris McK

February 13, 2024

5  out of  5 rating by Chris McK
"Always excellent customer service"
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James P

February 7, 2024

5  out of  5 rating by James P
"Very responsive and helpful. Went out of their way to make sure I was taken care of. Thank you!"
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Allison Kanney

February 7, 2024

5  out of  5 rating by Allison Kanney
"Customer 10+ years. Helpful, respectful- always available to answer questions. Definitely have gone out of their way to make things easier for us more than once! Happy with our rates and coverage."
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Tim Branham

February 6, 2024

5  out of  5 rating by Tim Branham
"Eric was very good the whole office was awesome. Very good service and timely"
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Letty Damian

February 6, 2024

5  out of  5 rating by Letty Damian
"Dedicated agency and excellent personnel!"
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Heidi Tanner

February 6, 2024

5  out of  5 rating by Heidi Tanner
"Eric was fantastic! Made the process so easy. Everyone in Penny’s office is wonderful, just like family and they treat you like family."
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Shayra Zunun

February 6, 2024

5  out of  5 rating by Shayra Zunun
"They’re very kind and helpful, they make sure everything is in order for you."
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Anna García

February 6, 2024

5  out of  5 rating by Anna García
"Every time I call and have a questions Valeria and everyone in the office are so quick to help me."
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Natahli Servin

February 5, 2024

5  out of  5 rating by Natahli Servin
"Today I restarted my insurance policy with State Farm through Valeria S. She assisted me well. Informed me of other options I had in getting life insurance. Thank you for assisting me!"